ServiceNow Touted As the Next Great SaaS Franchise

September 22, 2016

By Laura Stotler - Enterprise Cloud Contributing Editor

ServiceNow has been touted as “The Next Great SaaS (News - Alert) Franchise” by Guggenheim Securities after analysis of its stock performance. The company, a leader in the help desk and IT service management (ITSM) software space, has been growing at a rapid pace over the last several years and shows no signs of slowing down.

Offering automated workflows for IT tasks and services, ServiceNow (News - Alert) is causing major disruption among traditional IT vendors. The company also offers a cloud-centric delivery model and the PaaS approach has given the company an approximately four percent share of the core ITSM market.

Beyond that, ServiceNow is expanding into associated vertical markets like customer service management, ITOM, security operations and cloud management, further extending its growing footprint. Guggenheim reckons the company has the potential to generate $30 billion in revenues if it keeps on its growth trajectory and continues to address the enterprise need for a slow transition to the cloud.

On that front, companies like Integrhythm are taking advantage of franchise opportunities by helping organizations transition to the cloud model. Integrhythm offers value-added solutions for ServiceNow implementations by combining strategic IT asset management, IT GRC and IT PPM (News - Alert) with ServiceNow Testing and Deployment. The service provider also offers agile and rapid application development (RAD) methodologies to help businesses maximize their IT assets.

Integrhythm services include customized end-to-end deployment of ServiceNow, development accelerators and templates, offshore deployments and business requirement gathering sessions. The service provider has found that the myriad and powerful capabilities of ServiceNow are usually under leveraged in most implementations. Integrhythm aims to maximize use of the ServiceNow platform and derive greater value and benefits for its clients.

Edited by Maurice Nagle